Monday, October 31, 2011

Two Major Regional Banks Retract Policy of Debit Card Fee Charges

A wise marketing and business decision. Customers had being nickeled and dimed, espeically when there are no visible value adds. In fact, excuse my French, the customer service of the Too Big To Fail Banks in particular are notably sucky. Indeed, in my last magnanimous moments, I wish they would fail since the market needs to punish poor service and incompetence. I have had much better success (both personally and in business banking) with regional and local banks -- less red tape, more innovative products, far better service.


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